سياسة الخصوصية

Effective Date: July 20, 2026

Website: https://mahrooqa.com/

At Mahroo, accessible from https://mahrooqa.com/, protecting the privacy, personal data, and confidentiality of our customers is a top priority. This Privacy Policy outlines how we collect, use, process, and safeguard your personal information in accordance with applicable data protection regulations in the State of Qatar.

1. Official Business Registration & Data Protection Legal Entity

Mahroo ([https://mahrooqa.com/](https://mahrooqa.com/)) is owned, operated, and legally represented by NICHE TRADING.

For the purpose of data protection regulations in the State of Qatar, all personal data, operational records, and business activities associated with this website are collected and processed under NICHE TRADING, officially registered in Qatar under Commercial Registration (CR) No. 135136.

Throughout this document, terms such as "we," "us," "our," and "the Company" refer to Mahroo and its registered operating entity, NICHE TRADING.

2. Information We Collect

When you visit, create an account, or make a purchase on our website, we may collect the following categories of information:

  • Personal Details: Your full name, email address, contact telephone number, shipping address, and billing details provided during checkout or registration.

  • Order & Transaction Data: Information regarding products purchased, order history, transaction dates, and fulfillment status.

  • Payment Information: Payment details required to process your transaction securely. (Note: Credit/debit card numbers and sensitive financial credentials are processed directly through certified, encrypted third-party payment gateways and are never stored on our servers).

  • Technical & Browsing Data: IP address, browser type, device specifications, operating system, and site activity collected via standard analytical tools and cookies.

3. Purpose & Legal Basis for Data Processing

We process personal data for legitimate commercial and legal purposes in Qatar, including:

  • Order Processing & Delivery: Managing purchases, packing items, and arranging courier deliveries.

  • Customer Support: Addressing inquiries, product feedback, exchanges, and refund requests.

  • Service Optimization: Improving store functionality, resolving technical issues, and enhancing user experience.

  • Marketing Communications: Distributing promotional updates, newsletters, and special offers (only when explicit consent has been provided). You may opt out at any time.

  • Legal & Regulatory Compliance: Maintaining statutory accounting, taxation, auditing, and corporate compliance records under Qatar law for NICHE TRADING (CR No. 135136).

4. Disclosure & Third-Party Sharing

We value your privacy and do not sell, rent, or trade customer personal data. Information is shared only with essential service providers bound by strict confidentiality obligations:

  • Logistics & Delivery Partners: Local and regional courier services required to deliver orders to your specified address.

  • Payment Processing Partners: Secure financial gateways for processing debit and credit card transactions.

  • IT & Infrastructure Providers: Secure cloud hosting platforms and website technical infrastructure.

  • Legal Authorities: We may disclose information if required by Qatari laws, court orders, or official regulatory directives to protect the legal rights, safety, or property of NICHE TRADING or our users.

5. Cookies & Tracking Technologies

Mahroo uses cookies to facilitate site navigation, maintain your shopping cart across sessions, and analyze website traffic patterns. You can adjust your web browser settings to decline cookies, though certain features of the website may not function optimally as a result.

6. Data Security & Storage

We implement robust administrative, technical, and physical safeguards to prevent unauthorized access, loss, misuse, or alteration of your personal data. All data operations are regularly monitored to ensure information processed by NICHE TRADING remains secure and confidential.

7. Your Data Protection Rights

Under applicable data protection laws in the State of Qatar, you have the right to:

  • Request access to the personal information held about you.

  • Request corrections or updates to inaccurate personal data.

  • Request the deletion of your personal data, subject to local statutory record-keeping regulations.

  • Withdraw your consent or opt out of receiving promotional communications at any time.

8. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled by NICHE TRADING, please contact us:

  • Website: https://mahrooqa.com/

  • Legal Operating Entity: NICHE TRADING (CR No. 135136 )

  • Customer Support Email: qamahroo@gmail.com